Buyer is responsible for contacting firstname.lastname@example.org to initiate return process.
If for any reason you are not happy with your purchase or If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date. You must contact us to initiate the return of your merchandise within 3 days of the delivery of your product. After 3 days from the point of delivery, no returns/exchanges shall be accepted.
B'YOUtique ONLY OFFERS STORE CREDIT FOR RETURNS.
Returns must be in unused condition and with all the original packaging including all tags, jewelry cards, and boxes. Items that do not meet the criteria will be denied and returned to sender.
An email will be sent once the package has been received and processed.
***Original shipping charges are not refundable. Buyer is responsible for shipping cost of a return. We recommend that returns be insured for the full retail value of the merchandise as well a tracking number for your return package.***
Orders usually begin processing in 24 hours of being placed, excluding weekends and holidays, and will be shipped within 48 hours. You will be emailed a tracking number when your order ships. You will be contacted if the merchandise you have selected is not currently in stock or if additional information is needed. Orders submitted after 6:00pm CST will not begin processing until the following business day.
Orders are shipped via USPS Priority Mail
Includes USPS Tracking
Standard Priority Mail: Rates start @ $7.50
Fast delivery time: 1-3 Business Days (based on origin, destination, and drop-off time)
Priority Mail Express: Rates start @ $26.35
Fastest delivery times: overnight to 2 days
Overnight scheduled delivery by 10:30 am, and Sunday and holiday delivery available in many major markets for an additional fee
Price includes proof of delivery signature record (if requested at time of purchase)
*Free standard shipping on US orders ONLY $75+. Please allow 5-7 business days for delivery using free shipping.
We accept all major credit cards/ debit cards (Visa, American Express, Master Card, Discover) via WIX Payments and PAYPAL